Frequently Asked Questions
If your inquiry is still not answered here, please don't hesitate to contact us.
How much is a cubic yard?
Our products are sold by the cubic yard. There are 27 cubic feet in one yard. If you have used bagged material in the past, there are nine 3 cu.ft bags and approximately fourteen 2 cu.ft. bags in one yard. One yard of topsoil weighs around 2,500lbs. Therefore, even though a pickup truck may be able to hold a 2 yard volume, the weight of two yards is too much for the average pick-up truck to carry. A realistic amount for a full size pick-up truck to carry is no more than 1 cubic yard.
How do I calculate what I need?
The formula for determining cubic yards is fairly simple. It involves first finding the volume in cubic feet and then converting it to yards. We would be happy to help you but before you call we need to know the following: Length, Width, & Depth - Diamater or radius if it's a circular area.
Formula: Square Footage X Depth In Feet(inches / 12) / 27 = The amount of material you need in cubic yards.
Visit our Calculator Page to automate the math for you
Does someone need to be home at time of delivery?
No. As long as the material will be dumped in your driveway, our staff can take dump instructions over the phone for your convenience. If you need the truck to come off the surface of your driveway to dump the material, however, you will need to be home.
How is payment handled?
Our drivers can accept cash or check on delivery, or our staff can take a Visa, Mastercard, or Discover card over the phone. Credit Cards will be charged on the morning of the delivery.
How much room does the truck require?
A safe estimate is a 13 ft wide opening and 11 ft in height.
Additional height is required when dumping. The area must be clear of powerlines, low tree limbs, ect.
Can the material be dumped in an area off the driveway? (ex. in the back yard) Yes, but certain conditions must be met first.
The truck will fit. (see above question)
Rain has not made the area to muddy and soft for the truck to drive off road.
There are no underground facilities such as septic tanks that the truck will have to drive over.
Someone must be home to sign a disclaimer form for all off road deliveries.
Our disclaimer states the following:
"This is to inform you, the customer, that Hollins Organic Products, Inc. is responsible for curbside deliveries. Should you request our driver to make a delivery which is one other than curb side, Hollins Organic Products will assume NO RESPONSIBILITY for damages that may occur while dumping. If during the dumping procedure the Hollins vehicle should become stuck or unable to return to the paved surface, it will be at the customers' expense to have the vehicle towed and repair any damage done to the truck."
When all of those conditions are met, we can deliver off road. Even in the most perfect conditions the truck may still leave imprints in grass.
My mulch is growing mold. Why and what can I do about it?
Unfortunately, there are molds that like just about any type of climate. The most common type of mold in this area is "slime mold." It is characterized by its yellow/orange color. Many people compare it to "vomit" in appearance. Once mulch is spread, mold spores in the air can attach to it and grow. Slime mold prefers dark, moist areas and feeds on rotting wood. Usually, mold will go away on its own, however, if you don't like the appearance, you can take a shovel and break it up or throw out the area of mulch that is affected.
Does Hollins's mulch contain pallets?
No. All of our mulches are made from untreated wood such as bark, wood chips, leaves, and tree trimmings.